Title: Process Inquiries |
Dept: Lead Conversion |
Results: Schedule showings or get applications
Participating Positions:Rental Assistant (RA)Accountable To:)Property Manager
Steps;
System Quantification: For every30 inquiries per week, we schedule15showings.
System Standards: While showings are an important step, take opportunities to pre-qualify people whencommunicating with them. Discussing our requirements prior to showingsrespects your time as well as the timeof the potential resident.
Participating Positions:Rental Assistant (RA)Accountable To:)Property Manager
Steps;
- Gather: Gather names, phone numbers, emails from eachplatform and enter into tracking sheet. Infocomes from Zillow (email inbox), Apartments.com (email inbox), Facebook (log into FB), Voicemails(messages come into email inbox).
- Reach out: Call, email and text each inquiry. Track attempts on tracking sheet.(Path: Drop Box,Properties, (Choose specific property), Rentals, Traffic Log)
- Schedule: Setup showings
System Quantification: For every30 inquiries per week, we schedule15showings.
System Standards: While showings are an important step, take opportunities to pre-qualify people whencommunicating with them. Discussing our requirements prior to showingsrespects your time as well as the timeof the potential resident.
