STANDARDS FOR ALL DHB TEAM MEMBERS

​- Show up on time, dressed in a neat, clean & professional manner

-Follow the company processes for each outlined task associated with your position

-Document all resident, vendor & co-worker interactions in Rent Manager in the associated account

-Treat everyone, co-workers, residents, vendors with professionalism, respect & gratitude

-Find a way to say yes (instead of no)

-Be firm, but kind

-Make 3 attempts to figure it out before asking for help
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-Look for opportunities to improve yourself personally and professionally